EMAC project
From a broken legacy app to a powerful SaaS — EMAC’s digital transformation journey with Skynix.

Background & Partnership Beginning
EMAC, a Sydney-based brand founded in 2015, started with a vision to simplify field service and job management for Australian businesses. However, their first software version — built offshore — quickly hit a wall. Frequent crashes, security gaps, and limited scalability made it nearly impossible to grow.
In 2016, EMAC’s Managing Director, Matt Caddy, reached out to Skynix. We proposed forming a dedicated team to rebuild the entire system from scratch, this time properly — using modern technologies and AWS microservices. Within two years, the new EMAC SaaS platform was born — stable, fast, and cloud-native. The product soon gained traction and surpassed its first milestone: 1,000 happy clients in the first year after launch.
Today, Skynix continues to support and evolve the platform — keeping EMAC at the forefront of Australia’s job management market.

The challenge: The legacy system, developed by an offshore team, was outdated and inefficient. It lacked automation, reliability, and scalability — making everyday operations costly and slow.
EMAC needed more than a facelift. They required a fully re-engineered SaaS platform that could handle complex workflows, cloud hosting, and real-time data processing.
The solution: Skynix chose Yii2 Framework as the foundation, combined with AWS microservices and Docker containers for scalability. We developed RESTful APIs, modernized the UI with jQuery, and implemented CI/CD pipelines to ensure consistent releases and stability.
The new EMAC SaaS app streamlined every business process — from scheduling jobs and managing inventory to automatic billing and accounting integration.
Custom cloud-powered SaaS built to scale
For EMAC, Skynix designed a complete digital ecosystem — transforming a slow, manual workflow into an automated cloud-based platform. Every feature was optimized for speed, uptime, and business transparency.
- Distributed AWS architecture with database replication and auto-scaling
- Dockerized containers with health checks and continuous monitoring
- Automated CI/CD via Bamboo for deployment and QA
- Custom REST APIs for integrations with Xero, CRM, and reporting tools
The result: a reliable SaaS that gives EMAC clients real-time visibility, faster billing, and smarter job tracking.

Core features of the system

Speaking about EMAC, key customizations included:
- Quick, transparent job processing and approval flow
- Faster invoicing and fewer errors
- Optimized inventory management
- Paperless operations for a sustainable future
- Cloud-based job management and billing system for tracking projects in real time
- Reduced operational costs by minimizing manual work and downtime
- Seamless integration with Xero for instant invoicing and financial reporting
- Improved productivity through automation and better data visibility


Results after 2 years of agile development
- 5× faster operations and improved system stability
- 1,000+ clients acquired within the first year post-launch
- ROI achieved in 5 months after release
- Significant cost savings due to automation and cloud infrastructure

